End User Support
Remote support, Microsoft 365 administration, patching and device backup for every person on your team. One monthly rate per user, with three devices each.
How it is billed
Per user
3 devices included
Everything a user needs, in one fee.
No surprises. Here is what the fee covers and what sits outside it.
Short answers to what teams ask before signing up.
A person on your team who needs IT support. Each covered user includes up to 3 devices: typically a desktop, a laptop and a mobile or tablet.
No. Microsoft 365 and other third-party licenses are not part of the fee. We administer your tenant and licenses, and you keep paying the vendor directly.
User files are backed up automatically to OneDrive or Google Drive. Servers are covered separately under Server Management and Backup Management.
Yes. New hire onboarding and employee offboarding are included, along with password resets, account lockouts and access requests.
Still have a question? Talk to our team
Remote support, Microsoft 365 administration, patching and device backup for every person on your team. One monthly rate…