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Server Management

Servers that stay up, patched and watched.

We monitor, patch and administer your physical and virtual servers, and fix what goes wrong. One rate per server, per month.

How it is billed

Per server

Physical or virtual

  • Availability, performance and storage monitoring
  • Operating system patches and software updates
  • Windows Server administration
  • Troubleshooting and routine remediation
Get a quote Estimate your monthly cost

What is included.

Five kinds of care for every server.

Monitoring

  • Availability tracking
  • Performance monitoring
  • Resource usage oversight
  • Storage monitoring
  • Alert handling by the support team

Patching

  • Routine operating system patches
  • Software updates
  • System upkeep

Administration

  • Day-to-day care of physical and virtual servers
  • Windows Server management
  • Basic configuration changes

Troubleshooting

  • Performance problem resolution
  • Service issue support
  • Application issue support
  • Routine remediation and user requests

Endpoint tools

  • Patch management tools
  • Endpoint security management
  • Software deployment tools

What is on your invoice.

No surprises. Here is what the fee covers and what sits outside it.

Included in the fee

  • Availability, performance and storage monitoring
  • Operating system patches and software updates
  • Windows Server administration
  • Troubleshooting and routine remediation
  • Endpoint security and patch tools on each server

Billed separately

  • Third-party licenses
  • Cloud usage costs
  • Extra scope for some cloud servers

Quoted before work starts

  • Server migrations and upgrades
  • Infrastructure redesigns
  • Backup plans, via Backup Management

Server Management questions.

Short answers to what teams ask before signing up.

Are physical and virtual servers priced differently?

No. Physical and virtual servers are billed at a single rate per server, per month.

Do you manage cloud servers?

Yes. Cloud servers may need additional scope depending on the platform and workload, and cloud usage costs are billed separately.

Is troubleshooting included?

Yes. Full IT support and troubleshooting are included in the monthly fee, with no per-ticket charges.

Are server backups included?

Server backups are handled by Backup Management, which works best alongside Server Management and is quoted after a short scope review.

Still have a question? Talk to our team

Want results like these?

We monitor, patch and administer your physical and virtual servers, and fix what goes wrong. One rate per server, per mo…

Request a Quote See Pricing